Why choose Stanthorpe Secure Storage?
- 24 Hour CCTV Security Cameras
- full security fenced compound
- 24 hour / 7 day access
- personal pin code to automatic gate
- security lighting
- Part time Caretaker
- special lock box
- locks available for sale
Frequently Asked Questions
If you cannot find the information you require on this page, please do not hesitate to contact us.
We prefer direct credit. We also accept EFTPOS/Credit Card (charges apply).
We also accept Cash, Bank Deposit or Credit Card.
A one month Storage Fee is required in advance
Deposit refundable at end of term
An $11 Administration Fee is also payable (only charged once on completion of agreement)
You can store practically anything in your container, however there are a few items that are prohibited.
These include:
Food or perishable items
Illegal/stolen goods
Combustibles (liquids that are flammable and chemicals)
What does Stanthorpe Secure Storage require from me before I can move items in?
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Complete, sign and return our Storage Agreement
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Provide formal identification
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Pay the deposit
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Have a padlock ready
What are the lease and payment terms?
We prefer a direct debit arrangement that can be made with your banking facility.
We require one month storage fees up front and an $11 one time Administration Fee.
Deposit refundable at end of term.
Do I need to supply my own padlock?
Yes. You can purchase direct from us or you can source your own. Each tenant is responsible to have a lock prior to storing items.
Do I have to sign an agreement before I move my items in?
Yes. You do need to sign an agreement before moving any items into the storage container.
How do I vacate the storage container?
Vacating is easy - all you need to do is just empty your unit and let us know. As a courtesy, we ask that you give at least seven (7) days notice when you wish to vacate.
If we run out of space, what options do we have?
You can take another unit under your name or you can transfer your items into a larger unit. For every new unit, you will need to sign a new storage agreement.
How long can I rent the storage unit for?
You can rent our storage units for 1 month to over a year.
The minimum storage period is one month, however it may be possible to pay per week but conditions may apply.
Why do I need to sign a storage agreement?
The storage agreement sets out the rights and obligations of each party and the terms and conditions between the storage operator and the renter.
Do you have trolleys available for customer's use?
Yes, we have luggage trolleys available.
When should I book my storage unit?
We advise you to contact us when you know your moving date so we can determine the size required and the availability of those units. We can reserve a unit for up to two weeks depending on availability.
If I move out earlier than advised, will I be eligible for a refund?
If sufficinet notice has been given, a pro-rata refund will apply.
Yes. Our storage units are brand new.
Yes. We have 24 hour CCTV surveillance within a security gated & security lighting complex.
Can I store my car or my boat in a unit?
Yes. Depending on height & size.
Do I need to supply my own insurance?
Yes. You are responsible for insuring your own unit contents.